http://blog.notesonsiebel.com Technical advice, help and instruction with Siebel Systems Wed, 13 Aug 2008 23:24:05 +0000 http://backend.userland.com/rss092 en There's another Siebel User Group event coming up in Sydney. On Thursday 21st August we're back at the Australia Graduate School of Management for a panel discussion on The Single View of a Customer - Myth or Reality? I'm personally interested to hear the panellists' experiences with building business processes around ... http://blog.notesonsiebel.com/2008/08/14/siebel-user-group-australia-event-21-august/ There's no standard loop construction (For/While/Do) in Siebel Workflow, but there are still a couple of ways to have a Workflow Process handle multiple rows. Update Operation For a simple update to a child entity use a Siebel Operation. When a Workflow Process has a Business Object then a Siebel Operation Update ... http://blog.notesonsiebel.com/2008/08/06/workflow-to-process-multiple-rows/ Top tip today from Neel over at Siebel Unleashed: using the IE address bar to enter browser script. I've never thought of this, and the key point is worth repeating: script entered into the address bar after a javascript tag is executed by the browser, in exactly the same way as ... http://blog.notesonsiebel.com/2008/05/20/browser-script-on-the-fly/ A question on the Oracle discussion forum last week prompted me to dig out a MetaLink article that I've never noted here. The question was "How to call a local executable from the browser": the answer is to use browser script to instantiate a Windows Scripting Host 'Shell' ActiveX object, ... http://blog.notesonsiebel.com/2008/05/05/shell-command-for-browser-script/ I've mentioned previously that Siebel's handling of phone numbers can cause havoc for EAI. The post on International Phone Formats outlines how Siebel stores phone numbers as a continuous string including the country code (+610298767654), appending a new line and format string to store special formats (+61041234567890<CR><LF>0000 0000 0000). This ... http://blog.notesonsiebel.com/2008/04/29/phone-number-fields-in-integration-objects/ SKV commented on my Order of Events post from July pointing out a contradiction he spotted in TechNote 581. On page 20 of that document, point 4. states: Problem: If a buscomp has code on WriteRecord and the runtime event fires on WriteRecord, which occurs first? Solution: WriteRecord runtime event is ... http://blog.notesonsiebel.com/2008/03/30/order-of-events-revisited/ I had a problem the other day where I needed to share a value between two applets. On a form applet there's a browser script method that executes on the WriteRecord event, but it's designed to only fire if certain other events have already run. To control the 'state' (execute ... http://blog.notesonsiebel.com/2008/03/27/shared-browser-script-variables/ Okay, time for a rant. This is bugging me. I spend a lot of time with Workflow: EAI work kind of forces that on you. Any moderately complicated workflow process always ends up needing a stack of workflow process properties. The vanilla processes Siebel provide are good examples of this phenomenon. ... http://blog.notesonsiebel.com/2008/03/03/defining-workflow-process-properties/ Welcome to notesonsiebel.com! I've moved the new URL at the same time as moving the blog off wordpress.org and onto my own Wordpress installation. Apologies for any difficulty you've had while the changes have gone through, but hopefully the TNS and NameServer changes have now circulated around the internet and all ... http://blog.notesonsiebel.com/2008/02/17/new-domain-new-host/ Don't we all love MetaLink, Oracle's replacement for Siebel SupportWeb? Judging from everyone I've spoken to, the answer's a resounding 'No'! To be honest, a lot of the griping is down to the usual sour grapes that accompany any software release that exposes users to change. I can't help but be ... http://blog.notesonsiebel.com/2008/02/15/oracle-metalink-3/