Posts filed under 'Community'
There’s another Siebel User Group event coming up in Sydney. On Thursday 21st August we’re back at the Australia Graduate School of Management for a panel discussion on The Single View of a Customer – Myth or Reality?
I’m personally interested to hear the panellists’ experiences with building business processes around search. Being able to locate an existing customer record is such a fundamental part of maintaining that ‘single view’ – yet it’s something Siebel hasn’t totally nailed. Fulcrum in Siebel 6 was limited, Hummingbird in 7 is only an incremental improvement and then in Siebel 8 we seem to have gone backwards again. In the age of Google and Spotlight and (even!) Vista Live Search, I think users should expect better results than come out of the box with Siebel. I wonder if the panellists agree, or if they’ve come up with solutions?
If you’re planning to attend then register now before spaces fill up.
August 14th, 2008
For all Sydneysiders reading: the next Siebel User Group event will take place on the 21st February. We’re back at the AGSM for a panel discussion on The Role That Siebel Plays In Your Enterprise, after which there’ll be the usual opportunity to catch up with past and future colleagues.
It’s a good broad topic with excellent panellists who I expect them to make my moderating role largely redundant. The last two SUGA events have been oversubscribed well in advance, so get on and register now.
February 7th, 2008
A great update on the Script Assist functionality I mentioned a while back. In a comment on my original post, Jake pointed out a “*huge* performance impact when the method listing and autocomplete options were enabled on scripted BCs in v8″.
Now, an anonymous commenter posts that this problem has been recently fixed and “should be available as a QF and in the FixPacks”. The comment also highlights some of the additional scripting improvements in 8.0 that I hadn’t come across – including “Fix & Go” debugging, Siebel’s version of Visual Studio’s “Edit & Continue” – and signposts an “upcoming 8.1 feature, Script Performance Profiler”.
I’m very (inordinately?) pleased with the additional information. Partly because the improvements are all good, legitimate changes that drag Siebel Tools towards with other fully featured development environments, but moreso because it’s great to see an employee of Oracle monitoring and feeding back directly into the development community. This is exactly the sort of thing I was hoping to see when I started the blog… may a thousand geeky conversations bloom 
October 29th, 2007
A new Siebel web resource… The Oracle Technical Network have recently added Community Discussion Forums for Siebel (you’ll need to sign up for free membership of TechNet).
Early days on the discussion pages, but in time I’d expect this to replace ITToolbox as the default destination for Siebel queries. I’ll be keeping an eye on the Siebel Technology thread and hoping to learn a few things.
(via both Andy and Graham)
October 4th, 2007
Things have been quiet around here while I’ve been on vacation, but a little side project I’ve been involved with has been barrelling along: I’m very pleased to be able to say that Siebel User Group Australia is up-and-running.
I’ve mentioned before my feeling that Siebel is severely lacking in good community support, at least in Sydney, and compared with other similar technology specialisations. Turns out that I’m not the only one with that sentiment. Driven largely by the enthusiasm of David Wong, a small group of us have been meeting for a couple of months to try and get a ‘grassroots’ movement happening. Sounds like some kind of revolution!
The outcome is SUGA, a new organisation that will hopefully become a catalyst for ongoing Siebel community events, networking and knowledge sharing. To kick things off, we’ve planned two evening events for the upcoming months. This coming Thursday’s “Siebel Upgrade Strategies” panel is already oversubscribed – a promising sign! – so register early for November’s “Siebel 8.0 Upgrade Case Study”.
For those in Sydney, hope to see you Thursday. I’ll be the skinny bloke at the front kicking off the whole shebang, then disappearing into the background while the real experts do their thing…
September 24th, 2007