Siebel User Group Australia Event – 21 August

August 14th, 2008

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There’s another Siebel User Group event coming up in Sydney. On Thursday 21st August we’re back at the Australia Graduate School of Management for a panel discussion on The Single View of a Customer – Myth or Reality?

I’m personally interested to hear the panellists’ experiences with building business processes around search. Being able to locate an existing customer record is such a fundamental part of maintaining that ‘single view’ – yet it’s something Siebel hasn’t totally nailed. Fulcrum in Siebel 6 was limited, Hummingbird in 7 is only an incremental improvement and then in Siebel 8 we seem to have gone backwards again. In the age of Google and Spotlight and (even!) Vista Live Search, I think users should expect better results than come out of the box with Siebel. I wonder if the panellists agree, or if they’ve come up with solutions?

If you’re planning to attend then register now before spaces fill up.

Entry Filed under: Community,Siebel

3 Comments Add your own

  • 1. Siebel People  |  June 7th, 2009 at 1:22 am

    Great place to meet the Siebel Community not just in Australia is at SiebelPeople.com

  • 2. rainbow  |  December 16th, 2010 at 12:18 pm

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  • 3. Liu Lei  |  April 25th, 2011 at 12:41 am

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